Can I cancel my subscription anytime?
Yes, just head over to your account profile after you've logged in, and navigate to the "Manage Subscriptions" tab. After that, follow the on-screen instructions and we'll promptly process your request.
How does Royal show up on my credit card statement?
Don't worry, our shipping and the way we show up on your credit card statement is 100% discreet. Royal will show up as our holding company, M3 Global Enterprises LLC as "SP * M3Global Brands".
I need to buy condoms without my parents finding out, how do you ensure discreet delivery?
Your safety and privacy are a top priority which is why every online order made on our website ships discreetly. We use the standard box or bubble mailer packaging (depending on your order size) with no markings or images related to condoms. The "From" address on the shipping label will read "Royal" or the name of our holding company "M3 Global Enterprises, LLC". And don't worry shipping and handling is free for all orders within the US.
How does Royal test its condoms for quality?
Quality control is our highest priority. All of our condoms go through testing at our manufacturing facility as well as at an unbiased, third-party facility to make sure you receive only the best of the best.
Condoms are controlled by the FDA as a Class II medical device, which means that all condoms sold in the U.S. must perform to particular performance standards. All of our condoms are electronically tested to seek out holes or areas of thinning and to ensure quality and performance.